I confirmed and paid my deposit through GetVan, I sent a message to the supplier and awaited a call to confirm everything.
The Saturday before I moved house, I had still heard nothing. I scoured the internet for a contact number and eventually found their Facebook page.
I called the number and spoke to a man, it was immediately clear that they hadn't checked GetVan and I had to go through all of the information again with him. We agreed the collection as quoted on the job. He confirmed all was OK and they'd see me on Friday.
The day before I moved, I called Tac-removals again and spoke to the same person, to confirm that they would be with me for 0800 on the Friday as we had agreed, both on the booking and in the phone call. This was time critical as we needed to meet the estate agent in time to get the keys.
I was told everything would be fine and they'd be on time. At this point the tone in his voice made me unsure and so I called him that afternoon just to reiterate the importance. He then advised me the driver may be there at 0900 as he's been lifting boxes all day and so it depends what time he gets out of bed.
The day of the move, I spoke to Tac again as it was 1000 and no sign, after several phone calls back and forth I was told they had broken down and the AA were delivering a part. I was given a new ETA of 1100.
Time and lots more phone calls passed until at 1230 the man I had been speaking to advised me they were still waiting for the AA but asked me to leave my keys or he could drive 1 and a half hours to collect them and they'd deliver later. Not having any trust in these people, or knowledge of who they were I told them they had missed the slot and so I had to hire a van myself and move all the furniture, finally arriving at 11pm (12 hours late).
I am not sure whether these people are genuine, but I would recommend extreme caution if you have any timescales you have to work to.
tacrem1
tacrem1
It was my first experience with getvan but it was not successful as your van company didn't reply to my Vaal and text.
It was my international order of temperature control air shipment. Due to your listed company my order was cancelled and I lost my customer as well.
davethevanman
davethevanman
Very happy with communication and delivery Thankyou so much guys
jclk16
jclk16
Kristine and Simon of 'Livisgo' were excellent! They arrived promptly, loaded the sculptures with care, and delivered on time.
Above and beyond the call of duty, Simon and Kristine unloaded, and unpacked the sculptures. And, polished up the surfaces too! They also shared this with me via text images. Brilliant! Thank you!
ks-couriers
ks-couriers
Very well done,thank you,James!
jamessmith
jamessmith
Quote for 2 chests of drawers, 2 large mirrors, 2 wooden chests (full) 4 dining chairs, one metal /glass dining table disassembled, a few other boxes full of bits n bobs from Shrewsbury, Shropshire
Man and van Kilbarchan, Renfrewshire | Courier Delivery Shrewsbury, Shropshire | Removals Shrewsbury, Shropshire
User nicolamair
Moving From Shrewsbury, Shropshire
Pickup date 2017-02-25 - 2017-03-04
Pickup time Anytime
Delivery To Kilbarchan, Renfrewshire
Delivery date Flexible
Delivery time Flexible
Distance 293.00 mi
Time 4h 49mins
Item details
Type: Furniture & General Items
Summary: I am holiday from 3rd -10th Feb so pref after then
Bids
| Bidder | Amount | When | Expires | ||
 |
abb76 (0)
|
£300.00 | 4th Mar 2017 | ||
|
abb76 (0)
|
£325.00 | 19th Feb 2017 | ||
|
abb76 (0)
|
£350.00 | 9th Feb 2017 | ||
|
wings (45)
  
|
£375.00 | 27th Jan 2017 | ||
Questions
Have you a budget in mind?
are you still looking for delivery?
Yes I am still looking. No budget in mind at this stage. Thanks
would you require a two person team or can you help load and unload, (which will reduce the cost)
There would be help at both sides
is collection from ground floor to ground floor?
