Excellent comms and was perfectly on time. Great service
safelym1
safelym1
Great service from a friendly and helpful delivery guy. My dresser came quicker than expected and I would definitely use him again.
staffsuk
staffsuk
Very polite but ultimately did not provide any service at all and strung me along for almost 2 full weeks, insisting each time that they would be in contact later the same day with either a delivery date or a cancellation. They never once called back and demonstrably avoided many attempts to contact them - for example not answering calls or messages from my number but promptly answering the phone when I used other numbers.
woodman
woodman
Kevin was delightful. Friendly, helpful, and good at the job. He made everything so easy. I would definitely use him again
kevinremi39
kevinremi39
I confirmed and paid my deposit through GetVan, I sent a message to the supplier and awaited a call to confirm everything.
The Saturday before I moved house, I had still heard nothing. I scoured the internet for a contact number and eventually found their Facebook page.
I called the number and spoke to a man, it was immediately clear that they hadn't checked GetVan and I had to go through all of the information again with him. We agreed the collection as quoted on the job. He confirmed all was OK and they'd see me on Friday.
The day before I moved, I called Tac-removals again and spoke to the same person, to confirm that they would be with me for 0800 on the Friday as we had agreed, both on the booking and in the phone call. This was time critical as we needed to meet the estate agent in time to get the keys.
I was told everything would be fine and they'd be on time. At this point the tone in his voice made me unsure and so I called him that afternoon just to reiterate the importance. He then advised me the driver may be there at 0900 as he's been lifting boxes all day and so it depends what time he gets out of bed.
The day of the move, I spoke to Tac again as it was 1000 and no sign, after several phone calls back and forth I was told they had broken down and the AA were delivering a part. I was given a new ETA of 1100.
Time and lots more phone calls passed until at 1230 the man I had been speaking to advised me they were still waiting for the AA but asked me to leave my keys or he could drive 1 and a half hours to collect them and they'd deliver later. Not having any trust in these people, or knowledge of who they were I told them they had missed the slot and so I had to hire a van myself and move all the furniture, finally arriving at 11pm (12 hours late).
I am not sure whether these people are genuine, but I would recommend extreme caution if you have any timescales you have to work to.
tacrem1
tacrem1
Quote for Dismantled childrens bed from Buckingham, Buckinghamshire
Man and van W12 9SJ, Askew | Courier Delivery Buckingham, Buckinghamshire | Removals Buckingham, Buckinghamshire
User ciara.walshe
Moving From Buckingham, Buckinghamshire
Pickup date Flexible
Pickup time Flexible
Delivery To W12 9SJ, Askew
Delivery date Flexible
Delivery time Flexible
Distance 71.80 mi
Time 1h 21mins
Item details
Type: Furniture & General Items
Item 1: Ikea childrens bed dismantled
Dimensions: 100cm x 120cm x 170cm (height x width x length - approx)
Weight: 20kg
Bids
| Bidder | Amount | When | Expires | ||
 |
woodman (91)
  
|
£37.00 | 15th May 2017 | ||
|
chrisroberts (1)
|
£37.00 | 16th May 2017 | ||
|
teslacouriers (0)
|
£50.00 | 22nd Nov 2017 | ||
Questions
Have you a budget in mind?
THANKS FOR GETTING IN TOUCH. £30 WAS ABOUT WHAT I HAD IN MIND.
