I confirmed and paid my deposit through GetVan, I sent a message to the supplier and awaited a call to confirm everything.
The Saturday before I moved house, I had still heard nothing. I scoured the internet for a contact number and eventually found their Facebook page.
I called the number and spoke to a man, it was immediately clear that they hadn't checked GetVan and I had to go through all of the information again with him. We agreed the collection as quoted on the job. He confirmed all was OK and they'd see me on Friday.
The day before I moved, I called Tac-removals again and spoke to the same person, to confirm that they would be with me for 0800 on the Friday as we had agreed, both on the booking and in the phone call. This was time critical as we needed to meet the estate agent in time to get the keys.
I was told everything would be fine and they'd be on time. At this point the tone in his voice made me unsure and so I called him that afternoon just to reiterate the importance. He then advised me the driver may be there at 0900 as he's been lifting boxes all day and so it depends what time he gets out of bed.
The day of the move, I spoke to Tac again as it was 1000 and no sign, after several phone calls back and forth I was told they had broken down and the AA were delivering a part. I was given a new ETA of 1100.
Time and lots more phone calls passed until at 1230 the man I had been speaking to advised me they were still waiting for the AA but asked me to leave my keys or he could drive 1 and a half hours to collect them and they'd deliver later. Not having any trust in these people, or knowledge of who they were I told them they had missed the slot and so I had to hire a van myself and move all the furniture, finally arriving at 11pm (12 hours late).
I am not sure whether these people are genuine, but I would recommend extreme caution if you have any timescales you have to work to.




tacrem1
Quick, efficient and friendly despite us having to neogtiate around the London marathon road closures that day! Helped me with bags, would use again!




siv
very happy with service
item collected and delivered
no issues at all




kctransport
Really nice guy. Punctual, friendly and really helpful.




kevinremi39
Quote for 6 large chairs from Ln9 6J u
Man and van Slough sl3 6ap | Courier Delivery Ln9 6J u | Removals Ln9 6J u
Moving From Ln9 6J u
Pickup date Flexible
Pickup time Flexible
Delivery To Slough sl3 6ap
Delivery date Flexible
Delivery time Flexible
Distance 6.70 mi
Time 18mins
Item details
Type: Furniture & General Items
Item 1: 2 small style chairs banquet style all wrapped can be placed top of each other for less room space
Dimensions: 80cm x 120cm x 0cm (height x width x length - approx)
Weight: 5kg
Bids
Displaying 1 - 3 of 3 bids
Questions
Hi. You mention 2 small style chairs but then 6 large chairs. Can you verify please
Regards
Roger
Hi, Is this still a requirement..? Regards, Gary.