The removal guy showed up with a full van that had not been packed properly and was really unprofessional. He said that he would come back the next day with an empty van for us but seeing everything already thrown in the back, I didn't trust having anything transported by him as everything would definitely be broken. Nothing was tied down and secured properly. He also showed up extremely late.




nosouvan
The driver is grumpy and very abusive. He kept complaining about boxes being heavy and only unloaded them off his van and refused to take them through my door, claiming this is what all other companies do. That is fine if it is true.
However, ridiculous thing happened when he was leaving. It was a very poor customer service and I said that I will leave online feedback to reflect the service received, at that moment, he started abusing me in the following words "you are a ****** piece of *****, you ***** idiot". How could you treat a customer like that? It is my right to leave feedback and tell other customers what I have suffered. On no occasion, people can be abused like this!
If you consider moving stuff in future, please please do not use Tony Johnson. If this grumpy man somehow gets unhappy, he will simply abuse like he has done to me. We, as customer, pay for services, not for being abused.




johnson8
Quote for small sofa from KT3, New Malden
Man and van SW19 3QA, Colliers Wood | Courier Delivery KT3, New Malden | Removals KT3, New Malden
Moving From KT3, New Malden
Pickup date Flexible
Pickup time Flexible
Delivery To SW19 3QA, Colliers Wood
Delivery date Flexible
Delivery time Flexible
Distance 2.80 mi
Time 11mins
Item details
Type: Furniture & General Items
Item 1: https://www.gumtree.com/p/freebies/free-small-cintique-sofa-collection-only-/1281916682
Bids
Displaying 1 - 2 of 2 bids