I confirmed and paid my deposit through GetVan, I sent a message to the supplier and awaited a call to confirm everything.
The Saturday before I moved house, I had still heard nothing. I scoured the internet for a contact number and eventually found their Facebook page.
I called the number and spoke to a man, it was immediately clear that they hadn't checked GetVan and I had to go through all of the information again with him. We agreed the collection as quoted on the job. He confirmed all was OK and they'd see me on Friday.
The day before I moved, I called Tac-removals again and spoke to the same person, to confirm that they would be with me for 0800 on the Friday as we had agreed, both on the booking and in the phone call. This was time critical as we needed to meet the estate agent in time to get the keys.
I was told everything would be fine and they'd be on time. At this point the tone in his voice made me unsure and so I called him that afternoon just to reiterate the importance. He then advised me the driver may be there at 0900 as he's been lifting boxes all day and so it depends what time he gets out of bed.
The day of the move, I spoke to Tac again as it was 1000 and no sign, after several phone calls back and forth I was told they had broken down and the AA were delivering a part. I was given a new ETA of 1100.
Time and lots more phone calls passed until at 1230 the man I had been speaking to advised me they were still waiting for the AA but asked me to leave my keys or he could drive 1 and a half hours to collect them and they'd deliver later. Not having any trust in these people, or knowledge of who they were I told them they had missed the slot and so I had to hire a van myself and move all the furniture, finally arriving at 11pm (12 hours late).
I am not sure whether these people are genuine, but I would recommend extreme caution if you have any timescales you have to work to.
tacrem1
tacrem1
I was very pleased with Damian's service. He picked up and delivered the bed base with no hassle at all and was very friendly and helpful. I really recommend him. Thank you.
aquarem1
aquarem1
Julius and Garath were fast, efficient and polite.They are also very strong! To take my plank wood sideboard up two flights of stairs was an amazing feat. My dad was gobsmacked they even managed to lift it without taking the drawers off. All my items arrived safely and it was a pleasure doing business with them. I would definitely use them again.
goeasy
goeasy
The man that came was very helpful and the job was done quickly.
handymoving
handymoving
Great service from OsborneVans,will recommend him to friends:)
osbornegary
osbornegary
Quote for Cage from NR30, Great Yarmouth, Norfolk
Man and van ME2 3HW, Strood North | Courier Delivery NR30, Great Yarmouth, Norfolk | Removals NR30, Great Yarmouth, Norfolk
User dariaw
Moving From NR30, Great Yarmouth, Norfolk
Pickup date Flexible
Pickup time Flexible
Delivery To ME2 3HW, Strood North
Delivery date Flexible
Delivery time Flexible
Item details
Type: Furniture & General Items
Item 1:
Dimensions: 60cm x 50cm x 120cm (height x width x length - approx)
Weight: 30kg
