I confirmed and paid my deposit through GetVan, I sent a message to the supplier and awaited a call to confirm everything.
The Saturday before I moved house, I had still heard nothing. I scoured the internet for a contact number and eventually found their Facebook page.
I called the number and spoke to a man, it was immediately clear that they hadn't checked GetVan and I had to go through all of the information again with him. We agreed the collection as quoted on the job. He confirmed all was OK and they'd see me on Friday.
The day before I moved, I called Tac-removals again and spoke to the same person, to confirm that they would be with me for 0800 on the Friday as we had agreed, both on the booking and in the phone call. This was time critical as we needed to meet the estate agent in time to get the keys.
I was told everything would be fine and they'd be on time. At this point the tone in his voice made me unsure and so I called him that afternoon just to reiterate the importance. He then advised me the driver may be there at 0900 as he's been lifting boxes all day and so it depends what time he gets out of bed.
The day of the move, I spoke to Tac again as it was 1000 and no sign, after several phone calls back and forth I was told they had broken down and the AA were delivering a part. I was given a new ETA of 1100.
Time and lots more phone calls passed until at 1230 the man I had been speaking to advised me they were still waiting for the AA but asked me to leave my keys or he could drive 1 and a half hours to collect them and they'd deliver later. Not having any trust in these people, or knowledge of who they were I told them they had missed the slot and so I had to hire a van myself and move all the furniture, finally arriving at 11pm (12 hours late).
I am not sure whether these people are genuine, but I would recommend extreme caution if you have any timescales you have to work to.
tacrem1
Thank you! The job was done perfect.
hakermysm
Very friendly and excellent service. Would definitely recommend
ideliver
Quote for 1 bed flat (50 sq ft storage unit) + moped from SW2 5UA
Man and van E10 7JF, Lea Bridge | Courier Delivery SW2 5UA | Removals SW2 5UA
Moving From SW2 5UA
Pickup date 2017-08-20
Pickup time 8am - 12pm
Delivery To E10 7JF, Lea Bridge
Delivery date 2017-08-20
Delivery time 8am - 12pm
Max price £200
Distance 13.10 mi
Time 55mins
Item details
Type: Moving Home
Summary: THERE IS ALSO A MOPED TO MOVE
Property type from: Office block Property level from: 1st floor Floor from: 6 floors Elevator from: yes Parking from: yes
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Property type to: House Property level to: Ground floor Floor to: 1 floor Elevator to: no Parking to: yes |
Bedrooms
Kingsize Bed x1
Chest of Drawers - Large x1
Bedside Tables x2
Lamps & Shades x2
Suitcase x4
Office
Desk x1
Chair x1
Desktop computer x1
Living Room
Sofa - 3 seater x1
Side table x2
Coffee table - small x1
Lamps & Shades x2
Light fittings - pendents etc x2
TV - 21 to 42 inch x1
Book Case - medium x2
Dining Room
Dining Chairs x2
Rug x1
Kitchen
Electrical Goods x4
Garden, Shed & Garage
Garden table x1
Chairs x4
Bicycle x2
Boxes & Other
Extra large boxes x4
Large boxes x2
Medium boxes x8
Small boxes x6
Small Bags x2
Black Bags x8
Artwork x8
Bids
Displaying 1 - 1 of 1 bids