I confirmed and paid my deposit through GetVan, I sent a message to the supplier and awaited a call to confirm everything.
The Saturday before I moved house, I had still heard nothing. I scoured the internet for a contact number and eventually found their Facebook page.
I called the number and spoke to a man, it was immediately clear that they hadn't checked GetVan and I had to go through all of the information again with him. We agreed the collection as quoted on the job. He confirmed all was OK and they'd see me on Friday.
The day before I moved, I called Tac-removals again and spoke to the same person, to confirm that they would be with me for 0800 on the Friday as we had agreed, both on the booking and in the phone call. This was time critical as we needed to meet the estate agent in time to get the keys.
I was told everything would be fine and they'd be on time. At this point the tone in his voice made me unsure and so I called him that afternoon just to reiterate the importance. He then advised me the driver may be there at 0900 as he's been lifting boxes all day and so it depends what time he gets out of bed.
The day of the move, I spoke to Tac again as it was 1000 and no sign, after several phone calls back and forth I was told they had broken down and the AA were delivering a part. I was given a new ETA of 1100.
Time and lots more phone calls passed until at 1230 the man I had been speaking to advised me they were still waiting for the AA but asked me to leave my keys or he could drive 1 and a half hours to collect them and they'd deliver later. Not having any trust in these people, or knowledge of who they were I told them they had missed the slot and so I had to hire a van myself and move all the furniture, finally arriving at 11pm (12 hours late).
I am not sure whether these people are genuine, but I would recommend extreme caution if you have any timescales you have to work to.




tacrem1
Adamm was very friendly and efficient
Great service




adamm
David was punctual and efficient, and does his job with a smile! Would definitely use again or recommend to a friend, great service thank you :)




ideliver
Quote for Sofa, chair , dining room suite , 4 wardrobes , 2 double beds and a few more small items of furniture from B714hr
Man and van Dudley, West Midlands | Courier Delivery B714hr | Removals B714hr
Moving From B714hr
Pickup date Flexible
Pickup time Flexible
Delivery To Dudley, West Midlands
Delivery date Flexible
Delivery time Flexible
Item details
Type: Moving Home
Bedrooms
Double Bed x2
Wardrobe x4
Chest of Drawers - Large x1
Chest of Drawers - Medium x1
Mirror - Full length x1
Living Room
Sofa - 2 seater x1
Armchair x1
TV - 21 to 42 inch x1
TV Unit x1
Book Case - small x2
Dining Room
Dining Table - 6 x1
Cabinet/Dresser x1
Kitchen
Vacuum Cleaner x1
Microwave x1
Bin x1
Bids
Displaying 1 - 9 of 9 bids
Questions
Are you need extra hands helping load and anload please?