I confirmed and paid my deposit through GetVan, I sent a message to the supplier and awaited a call to confirm everything.
The Saturday before I moved house, I had still heard nothing. I scoured the internet for a contact number and eventually found their Facebook page.
I called the number and spoke to a man, it was immediately clear that they hadn't checked GetVan and I had to go through all of the information again with him. We agreed the collection as quoted on the job. He confirmed all was OK and they'd see me on Friday.
The day before I moved, I called Tac-removals again and spoke to the same person, to confirm that they would be with me for 0800 on the Friday as we had agreed, both on the booking and in the phone call. This was time critical as we needed to meet the estate agent in time to get the keys.
I was told everything would be fine and they'd be on time. At this point the tone in his voice made me unsure and so I called him that afternoon just to reiterate the importance. He then advised me the driver may be there at 0900 as he's been lifting boxes all day and so it depends what time he gets out of bed.
The day of the move, I spoke to Tac again as it was 1000 and no sign, after several phone calls back and forth I was told they had broken down and the AA were delivering a part. I was given a new ETA of 1100.
Time and lots more phone calls passed until at 1230 the man I had been speaking to advised me they were still waiting for the AA but asked me to leave my keys or he could drive 1 and a half hours to collect them and they'd deliver later. Not having any trust in these people, or knowledge of who they were I told them they had missed the slot and so I had to hire a van myself and move all the furniture, finally arriving at 11pm (12 hours late).
I am not sure whether these people are genuine, but I would recommend extreme caution if you have any timescales you have to work to.
tacrem1
tacrem1
They were very polite and they did a great job!
gregory67
gregory67
Great service!
wgmove
wgmove
best one there is
j-sh-ell
j-sh-ell
Very good service. I am pleased, in case I need movers again this will be my choice!
vans-of-scotland
vans-of-scotland
Quote for It's one person moving (me) from 1 room (ground floor) and it's from Cheshunt EN8 8UH to SK9 1AA Wilmslow.
In general the items are: 1 large suitcase, 1 medium, 1 cabin and 1 tiny suitcase, 2 plastic storage chest of drawers, 3 plastic storage boxe from EN8 8UH, Cheshunt Central
Man and van SK9 1AA, Wilmslow South | Courier Delivery EN8 8UH, Cheshunt Central | Removals EN8 8UH, Cheshunt Central
User aniko.viszkocs
Moving From EN8 8UH, Cheshunt Central
Pickup date 2023-06-22
Pickup time Anytime
Delivery To SK9 1AA, Wilmslow South
Delivery date 2023-06-22
Delivery time Anytime
Item details
Type: Moving Home
Bedrooms
Chest of Drawers - Medium x1
Suitcase x3
