I waited for 3 hours and the driver didn't turn up. I tried calling him on several occasions, however all my calls went through to voicemail. I advised GetVan and they were also unable to get hold of him. I'm a small business owner where time is money and I need to rely on people that can provide a good reliable service. Having my time waisted and loosing money is not an efficient way to run a business.
Considering that this was his first first job with GetVan he's not made good impression and I won't be recommending or using his services in the future.
swift-logistical-services
Cheapest price, but driver wasn't informed of specific requirements (timings, location etc), so tuned up nearly two hours early and asked an elderly neighbour to help him load sofa as nobody was at collection address (as informed at time of accepting order). Upon arrival at mine, poor guy was on his own, so I ended up having to help him up six stories. Ended up bunging him an extra £15 for his efforts, so actually ended up a false economy). In summary, driver was a really nice guy, but his company didn't fulfil their commitment to me as a customer.
woods74
What a lovely friendly and efficient service, will def use again. loads of communication and really professional. Thank you very much.
ideliver