DTL Freight is one of the worst companies that I have encountered in my life. They charged me in advance £39.50 and never showed up. The mobile phone that they provide to GETVAN never gets picked up. They only email you with the details of the job so you think they are going to do it, then they send you an invoice and at that moment they start sending you emails delaying the job. After a couple of emails with bad excuses they stop sending you emails and never respond again.
This is not the first time this company has done this, here is another example:
https://www.facebook.com/ImTheCustomer/posts/821976807895242
I have called them already like 10 times and I have emailed them asking to give me my money back, haven't had any response.
DO NOT USE THIS COMPANY. IT IS A SCAM!!!




ukexpressltd
Good communication. Very friendly. Incredibly efficient. Would certainly recommend.




ac-trans
It was my first experience with getvan but it was not successful as your van company didn't reply to my Vaal and text.
It was my international order of temperature control air shipment. Due to your listed company my order was cancelled and I lost my customer as well.




davethevanman
The driver is grumpy and very abusive. He kept complaining about boxes being heavy and only unloaded them off his van and refused to take them through my door, claiming this is what all other companies do. That is fine if it is true.
However, ridiculous thing happened when he was leaving. It was a very poor customer service and I said that I will leave online feedback to reflect the service received, at that moment, he started abusing me in the following words "you are a ****** piece of *****, you ***** idiot". How could you treat a customer like that? It is my right to leave feedback and tell other customers what I have suffered. On no occasion, people can be abused like this!
If you consider moving stuff in future, please please do not use Tony Johnson. If this grumpy man somehow gets unhappy, he will simply abuse like he has done to me. We, as customer, pay for services, not for being abused.




johnson8
Quote for Bookcase from Exeter, Devon
Man and van PL4, Plymouth | Courier Delivery Exeter, Devon | Removals Exeter, Devon
Moving From Exeter, Devon
Pickup date Flexible
Pickup time Flexible
Delivery To PL4, Plymouth
Delivery date Flexible
Delivery time Flexible
Distance 43.50 mi
Time 51mins
Item details
Type: Furniture & General Items
Bids
Displaying 1 - 7 of 7 bids
Questions
how soon do you need delivery?
fox96
(0)
|
18th Dec 2016
i can pick up on monday night and deliver tuesday morning if this works for you contact ASAP bruce
HELLO
WOULD YOU CONSIDER £159 ,AND WHAT THE BEST DAY FOR COLLECTION
Hi have you the sizes please for the bookcase. Many thanks